Policies

Returned items must be unused, unopened, and in their original condition unless the item arrived damaged or incorrect.
We do not offer general exchanges.
Once an approved return is received, refunds are processed within 2 business days to the original method of payment.

 

RETURNS & REFUND POLICY

We accept returns within 14 days of delivery.

If a product is not the right fit for you, please contact us. We are happy to offer guidance or recommend an alternative option.

Returned items must be unused, unopened, and in their original condition unless the item arrived damaged or incorrect.
We do not offer general exchanges.
Once an approved return is received, refunds are processed within 2 business days to the original method of payment.

Returned items must be received before a refund can be issued.

Refunds will be processed to the original method of payment.

Original shipping charges are non-refundable.

Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 7 days of delivery.
We may request photos of the item and packaging.

In these cases, return shipping will be covered and a replacement or refund will be issued promptly.

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Custom Formulas

Products created specifically for you are final sale.

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